Support Center

Technical Support

Find manuals, datasheets, installation guides and compatibility help

Technical Document Center

Follow the steps below to get the documents you need.

Step 1
Optical Transceiver Datasheets

Download all SFP, SFP+, QSFP datasheets for technical reference and deployment.

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Step 2
Product Brochure

Get our company & product overview for presentations or client sharing.

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Step 3
Compliance Certificates

Download RoHS, CE, ISO and other certification documents for compliance assurance.

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Frequently Asked Questions

Find answers to the most common questions about customization and compatibility.

Where can I download datasheets or manuals? +
You can find all technical documents in the Technical Support section, including datasheets, brochures, and compliance files.
How do I check compatibility with Cisco or Huawei? +
Just tell us your switch model. We provide free compatibility checking and support most major brands including Cisco, H3C, Huawei, and Juniper.
Can I request custom labels or packaging? +
Absolutely. We support OEM labeling, shell customization, and packaging design to match your brand needs.
Do you offer compatibility test reports? +
Yes. For bulk orders or enterprise deployment, we offer test logs and compatibility certification upon request.

Installation Guide

  • Step 1: Wear ESD protection.
  • Step 2: Insert module gently into aligned cage.
  • Step 3: Ensure secure latch click.
  • Step 4: Power on and check status LED.
  • Tip: Watch our installation video.

Video Tutorials

Watch our transceiver installation and testing videos to better understand product usage.

SFP Installation Procedure

Module Compatibility Test

Thermal & Harsh Environment Test

Compatibility Reference

A selection of compatible switches verified with our transceiver modules.

Module Brand Model Speed Reach
10G SFP+ LR H3C LSWM1STGLR 10Gbps 10km
100G QSFP28 LR4 Huawei 02311LHM 100Gbps 10km
25G SFP28 SR Arista SFP-25G-SR 25Gbps 100m
40G QSFP+ LR4 Cisco QSFP-40G-LR4 40Gbps 10km

Need a Custom Solution?

Contact us to discuss your specific requirements. Our team will assist you in selecting the right optical transceivers.

Custom Support